PSACOM OBD2 Car Diagnostic Tool FAQs

car diagnostic tool

Here I’ve collected some problems/questions of our clients about PSACOM Bluetooth. You can refer to the suggestions/answers if similar situations come up.

Q: Failed to install the software.

A: Make sure the antivirus software in your computer has been closed. Otherwise, it would prompt an error like this.

Q: The software has been installed well, while it needs password to log in. Could you tell me what the password is?
A: Just skip this step, no password is required here.
For more details about how to install the software, you can visit

Q: It prompted an error in reading setup initialization file during the software installation.


A: View the video for complete installation instructions first:
If the steps are correct, re-download the software via

Q: When I tried to connect the device via Bluetooth, it prompted a password was required. What’s the password?
A: The initial password for this device is 1234. You can change it if you want.

Q: Does the PSACOM support Citroen C4 grand Picasso 2011? My car dashboard showed low particle additive level, so I just replenished it. Is the tool able to reset particle additive for my car?
A: Yes, it supports the function for your vehicle.

Q: What’s the difference between PSACOM Bluetooth and Lexia3 PP2000 Diagbox?
A: PSACOM supports more languages and vehicles, and adds special functions like service reset, DPF regeneration, EGR self-test, airbag programming, injector programming, ECU replacement etc. Besides, it supports Bluetooth connection. But the price is a bit higher than Lexia3. offers technical support as long as you need. If you have any questions about the product, feel free to contact us.